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DANTERA POLICIES AND PROCEDURES
We
at DanTera do everything we can to make each of your visits
a pleasant experience. When scheduling for a spa
services please plan to arrive 15 minutes prior to your
scheduled services to fill out any necessary paperwork
and to enjoy our facility. Punctuality ensures
that your services start on time and that services will
be performed properly.
CANCELLATIONS
Because our technicians have reserved time especially for
you, please provide 24 hours notice of cancellation for any
individual service and 48 hours notice for spa packages and
group booking. Failure to do so will result in loss of
50% of the package.
GIFT CERTIFICATES
All gift certificates are valid for six months.
They are nonrefundable and valid for services and products
only. Failure to show up for scheduled appointment
will render gift certificate null and void.
Cancellation of scheduled appointment with less than 24 hour
notice will result in loss of 50% of the value of
certificate.
VALUABLES
Please leave your valuables at home. We regret that
we cannot be responsible for personal articles lost or
stolen. GROUP RESERVATIONS
For parties of four or more our Salon Manager will ensure
your event is a success. Group reservations include a
15% service fee. By special request, we can arrange
refreshments or a light lunch for your party.
CELL PHONES AND PAGERS
For your enjoyment we strive to create a calm and peaceful
atmosphere. We want your day at DanTera to be an
escape from the world outside. Out of consideration
for the other guest, please mute cell phones and pagers.
CHILDREN
Please arrange for child care prior to your spa or salon
visit. We also ask that a parent accompany any minor
under the age of 17 receiving spa and/or salon services.
If unaccompanied any salon services performed will be agree
upon between the minor and service provider unless other
wise stated by parent or guardian prior to the service. |
