Holiday season updates and December-only special
If you order a Premium Kit or ArctiClean bundle, any EXTRA order of Standard Lapping Kit (without glass) ($4) will automatically be bumped to the Premium Paper refill - worth $10, so it is a $6 value. Good in the month of December only.
We normally ship within 24 hours on 99% of all orders, but be aware that very near Christmas Day and New Years Day, an extra day or two of delay in shipping may occur since personal travel plans may be in flux. As always, if we can't ship within a business day, we'll treat you right with a free gift for your patience.
Posted Thursday, December 13, 2007 at 7:13 PM by Jon
International shipping and other updates
There is now a button present on each product page labeled 'International Shipping'. If you are an international buyer (excluding Canada), please click this ONCE per order, so that your final order has the $6 international shipping item included. It should make things easier on both ends of the transaction. The Shipping Policies page has been amended to reflect this change.
In product updates, the Arctic Silver 5 has dropped in price to $5.50 for a limited time. The Heat Sink Lapping Kits (both with glass and without glass), now include a bonus sheet of 2500 grit paper, at the same price as before.
As always, feel free to contact David with any questions or comments, and thank you for your continued business.
Posted Wednesday, May 16, 2007 at 4:19 PM by Jon
Current shipping situation
The shipping charges have been straightened-out, and all products should be available at the correct shipping rates. The current breakdown for domestic (US) shipping:
Order:
$0-$5.99 => $2
$6.00-$99.00 => $6
If you are placing orders internationally, however, you will still have to contact David at insulglass@easypckits.com, so that he may provide you with an accurate shipping quote. In the near future we will provide a separate button for international buyers, to streamline this process.
Again, we apologize for the delays and in some cases partial refunds required as a result of this shipping conflict. Thanks for your patience, and as always, feel free to contact David with any questions or comments.
Posted Tuesday, May 15, 2007 at 11:34 AM by Jon
IMPORTANT - Shipping cost inconsistency
We are currently in-between shipping bracket changes for all products, and at the moment the current shipping fees are NOT accurate. This problem should be resolved in the next business day or so. In the mean time, PLEASE E-MAIL DAVE AT: insulglass@easypckits.com BEFORE PLACING ANY ORDERS. Any orders placed will have to be refunded. We are very sorry for the inconvenience, and hope to have the friendlier shipping costs live shortly.
Posted Tuesday, May 8, 2007 at 9:22 PM by Jon
News update
The news posting script we use had a small problem during the last build, and we are currently working to retrieve the previous news posts. The rest of the site is active and unaffected, and we will have some new shipping rates, along with a few products, in the coming weeks.
Posted Saturday, May 5, 2007 at 4:15 PM by Jon